Privacy policy
This document explains how Dhorxellwrizelon collects, uses, stores, and protects personal data when you visit dhorxellwrizelon.world, correspond with our Bondi Junction studio, or participate in workshops and related services. We align our practices with the General Data Protection Regulation, the UK GDPR where relevant, and the Australian Privacy Principles under the Privacy Act 1988 (Cth).
Scope and audience
This policy applies to visitors, prospective clients, workshop participants, and anyone who communicates with us through forms, email, telephone, or in-person meetings connected to our nutrition variety and education activities. It does not govern third-party websites that we may link to; their policies apply once you leave dhorxellwrizelon.ddd.
We describe categories of data in plain language. Where we rely on consent, you may withdraw it without affecting the lawfulness of processing that occurred before withdrawal, subject to statutory exceptions.
Data controller and representative
The data controller is Dhorxellwrizelon, located at 500 Oxford St, Bondi Junction NSW 2022, Australia. For privacy correspondence use assist@dhorxellwrizelon.world or telephone +61 2 9947 8000. If you are in the European Economic Area and wish to contact our representative where one is mandated, we will provide contact details in response to your enquiry.
Please include enough detail for us to verify your identity before we action rights requests. We never ask for passwords or unrelated financial identifiers by email.
Categories of personal data
Depending on how you interact with us, we may process identifiers and contact data (name, email address, telephone number, postal address), communication content (messages you send, notes from calls where you consent to note-taking), technical data (IP address, browser type, device identifiers, approximate location derived from IP), usage data (pages viewed, referral source, time on site when analytics cookies are accepted), and professional context you volunteer (household size, dietary preferences discussed in generic terms).
Special categories
We do not seek health data through the public website. If you voluntarily share sensitive information in a message, we treat it with additional care and limit access to personnel who need it to respond. Where appropriate we may ask you to continue the conversation through a more secure channel.
Legal bases for processing
For EEA and UK visitors, we rely on: performance of a contract when you book paid services; legitimate interests in operating a secure website, responding to enquiries, and improving aggregated understanding of content performance; consent for non-essential cookies and certain marketing communications where applicable; legal obligations such as tax and accounting record-keeping; and, in limited cases, vital interests if we must protect someone’s safety.
Under Australian law, we handle personal information fairly and lawfully, for purposes you would reasonably expect, and in line with the collection notices we provide at the point of collection.
How we use personal data
- To answer questions and deliver information you requested.
- To administer workshops, waiting lists, and contractual deliverables.
- To secure our systems, detect abuse, and maintain audit logs.
- To comply with court orders, regulatory requests, and lawful obligations.
- Where you opt in, to measure site traffic and campaign performance in aggregated form.
We do not sell personal data as a line of business. Profiling, if any, is limited to grouping audiences for internal reporting and does not produce legal or similarly significant effects on individuals without human review.
International transfers
Some service providers may process data in countries outside Australia or the EEA. Where required, we implement standard contractual clauses, transfer impact assessments, and supplementary measures such as encryption in transit. You may request a summary of these mechanisms by contacting us.
Retention periods
Contact form and general enquiry records are kept for twenty-four months after the last substantive interaction unless a longer period is justified by dispute resolution or legal claims. Contractual and financial records follow statutory retention rules, often seven years in Australia. Cookie consent logs are retained for five years to demonstrate compliance. Server logs with technical identifiers rotate after ninety days unless an incident requires preservation.
Security measures
We use HTTPS, access controls, least-privilege accounts, and periodic review of vendor practices. Staff receive guidance on confidentiality. No online transmission is completely risk-free; if we become aware of a breach that poses a risk to individuals, we will notify regulators and affected persons as required by law.
Your rights
Depending on your location, you may have rights to access, rectify, erase, restrict, or port your data, to object to certain processing, and to withdraw consent. You may lodge a complaint with the Office of the Australian Information Commissioner or your local supervisory authority. We respond within statutory timelines and explain any exemptions that apply.
Children
Our website is directed at adults planning household nutrition education. We do not knowingly collect personal information from children without appropriate parental authority. If you believe we have received a child’s data in error, contact us and we will delete it promptly where the law allows.
Changes to this policy
We revise this policy when our practices or the law evolve. Material changes will be highlighted on this page and, where appropriate, communicated by email or an on-site notice. Continued use after the effective date constitutes acknowledgement of the updated terms where consent is not the sole basis.
Contact
For privacy questions or requests: assist@dhorxellwrizelon.world, +61 2 9947 8000, 500 Oxford St, Bondi Junction NSW 2022, Australia.